Kind Connect - Volunteer app
Project Overview
An app that helps volunteers easily find local volunteering opportunities so they can get more involved in their community. The app provides a trusted platform for people who want to contribute but often struggle to discover reliable and nearby opportunities to make a meaningful impact.
Duration: May 2025 - July 2025
Role: UX Designer
Project Type: Mobile Application
My Responsibilities
- User interview
- Theming and insights
- Paper and digital wireframing
- Lo-fi and hi-fi prototyping
- Conducting usability testing
- Design iteration
- Applying WCAG guidelines
Value Proposition
Many people want to give back to their community or build new skills, but they often struggle to find a trusted and convenient way to get started. There is a lack of reliable platforms that connect individuals to meaningful local opportunities that align with their interests and availability. The Kind Connect app solves this problem by making it easy to discover and sign up for nearby volunteer opportunities that match your passions and fit your schedule, all in just a few simple steps.
Understanding the User
User Interview
I have completed 4 interviews.
- Have you ever volunteered before? If so, how did you find that opportunity?
- What motivates you to volunteer your time?
- What challenges or frustrations have you faced when trying to find or commit to volunteer opportunities?
- How do you usually decide which volunteer opportunities to pursue?
- What features or information would make it easier for you to choose and sign up for a volunteer opportunity?
User Interview Notes
Themes
Insights
Learning & Upskilling
There is an opportunity to help people grow by providing clear details about what skills they can learn or improve through each volunteer role.
Scheduling
There is an opportunity to make it easier for volunteers to plan by clearly showing the date and time of each event.
Credibility & Trust
There is an opportunity to build trust by partnering with credible organizations and sharing clear contact information, location, and event details.